Job Opportunity – Member Services Officer/Teller

22 February, 2022

A vacancy has arisen for a full time Member Services Officer / Teller to work in St. Colmcille’s (Kells) Credit Union.

The successful candidate will be responsible for carrying out a range of operational and administrative duties that will contribute to the effective running of the day-to-day operations of the credit union.

Position:                            Member Services Officer / Teller

Reporting to:                    Officer Supervisor

Location:                           Headfort Place, Kells, Co. Meath

Salary:                              Salary will be competitive depending on relevant experience and qualifications

The working week will be 35 hours (Tuesday – Saturday inclusive 9.30am – 5.30pm)

Principal responsibilities:

  • Provide a quality service to the members at the counter, enabling them to make lodgements, withdrawals, draw down loans and make repayments
  • Accurately and diligently handle cash; reconcile balances at the end of the day
  • Set up or amend direct debit mandates as per member instructions
  • Explain products and services to members
  • Ensure member information kept on file is accurate and up to date
  • Work always in a courteous, friendly, and professional manner, preserving confidentiality and adhering strictly to all policies and procedures of the Credit Union
  • Assisting members with account queries in person, by phone, email or online
  • Complete other duties as required by the Office Supervisor
  • Back Office Duties as required
  • Undertake relevant training as deemed necessary by the Credit Union

 The ideal candidate should have:

  • Cash handling experience
  • Good IT skills
  • Good administration skills and attention to detail
  • Experience working in a credit union/retail or financial services environment would be a distinct advantage
  • Qualification such as QFA or CUA would be an advantage but not essential, as training would be provided.

Please send your CV with covering email to vacancies@kellscu.ie with the subject line, Member Services Officer / Teller Vacancy. Closing date for receipt of applications is Friday 4 March 2022

St Colmcille’s (Kells) Credit Union is regulated by Central Bank of Ireland.  St Colmcille’s (Kells) Credit Union is an equal opportunities employer

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