Job Opportunity – Member Services Officer/Teller
22 February, 2022A vacancy has arisen for a full time Member Services Officer / Teller to work in St. Colmcille’s (Kells) Credit Union.
The successful candidate will be responsible for carrying out a range of operational and administrative duties that will contribute to the effective running of the day-to-day operations of the credit union.
Position: Member Services Officer / Teller
Reporting to: Officer Supervisor
Location: Headfort Place, Kells, Co. Meath
Salary: Salary will be competitive depending on relevant experience and qualifications
The working week will be 35 hours (Tuesday – Saturday inclusive 9.30am – 5.30pm)
Principal responsibilities:
- Provide a quality service to the members at the counter, enabling them to make lodgements, withdrawals, draw down loans and make repayments
- Accurately and diligently handle cash; reconcile balances at the end of the day
- Set up or amend direct debit mandates as per member instructions
- Explain products and services to members
- Ensure member information kept on file is accurate and up to date
- Work always in a courteous, friendly, and professional manner, preserving confidentiality and adhering strictly to all policies and procedures of the Credit Union
- Assisting members with account queries in person, by phone, email or online
- Complete other duties as required by the Office Supervisor
- Back Office Duties as required
- Undertake relevant training as deemed necessary by the Credit Union
The ideal candidate should have:
- Cash handling experience
- Good IT skills
- Good administration skills and attention to detail
- Experience working in a credit union/retail or financial services environment would be a distinct advantage
- Qualification such as QFA or CUA would be an advantage but not essential, as training would be provided.
Please send your CV with covering email to vacancies@kellscu.ie with the subject line, Member Services Officer / Teller Vacancy. Closing date for receipt of applications is Friday 4 March 2022
St Colmcille’s (Kells) Credit Union is regulated by Central Bank of Ireland. St Colmcille’s (Kells) Credit Union is an equal opportunities employer